How to Add an Authorized Representative to Your Online Tax Account

how to add an authorized representative
Never share your online tax account sign-in details

Do not share your online tax account username, password, banking login, or Sign-In Partner information with anyone. Canadian Benefits Association does not need your login details to be added as your authorized representative.

Canadian Benefits Association is a private company and is not affiliated with any government agency. These steps describe the tax agency's own process. Authorizing a representative is free and you are never required to use a paid firm. Our fee, if you choose to engage us, is 33% of any refund issued to you. If no refund is issued, you owe us nothing.

If you are working with Canadian Benefits Association on your Disability Tax Credit paperwork, the tax agency needs proof that we are allowed to act on your behalf. That is what an authorized representative is: a person or organization you authorize to communicate with the tax agency, review tax information, and handle specific tax matters for you.

What is an authorized representative?

An authorized representative is someone you allow to deal with the tax agency about your taxes. It can be an accountant, bookkeeper, lawyer, family member, executor, tax preparer, or an organization like Canadian Benefits Association.

Depending on the authorization level, your representative may only view information, or they may be able to update information, communicate with the tax agency on your behalf, submit forms, and help manage your file. Authorizing a representative does not give that person your password, banking login, or sign in partner credentials.

Before you start

You need an active online tax account. For personal taxes, sign in to your individual account. For business tax matters, you may need My Business Account added to your online tax account. For a trust account or non-resident tax account, make sure that account is available inside your profile.

You also need the representative identifier. The tax agency may ask for a RepID, business number, or GroupID. For Canadian Benefits Association, use:

  • Representative name: Canadian Benefits Association

  • GroupID: GPF6SB

  • Recommended access: Level 2

  • Online access: Yes

  • Expiry date: Does not expire, unless you prefer a fixed date

Some instructions call this the representative’s RepID. CBA is set up as a representative group, so the correct identifier is GroupID GPF6SB.

Table of Contents

Step-by-step instructions to authorize Canadian Benefits Association

Follow these steps to add Canadian Benefits Association as an authorized representative in your online tax account.

Step By Step Instructions Screenshot 01

Step 1: Go to your online tax account

Go to the sign-in page for the tax agency’s online account for individuals.

Note: Starting July 15, 2025, the tax agency directs users to its representative portal for authorization where applicable.

Step By Step Instructions Screenshot 02

Step 2: Choose your sign-in method

Choose the sign-in option you normally use.

You can sign in using:

Sign-In Partner: Use your online banking credentials.

User ID and password: Use the user ID and password for your online tax account.

Provincial Partner: Use a provincial digital ID, such as MyAlberta Digital ID or BC Services Card, if available to you.

Reminder: never share your username, password, banking login, or Sign-In Partner details with anyone.

Step By Step Instructions Screenshot 03

Step 3: Open your profile

Once you are logged in, select “Profile” from the top navigation menu.

This is where you manage your personal account settings, contact details, and authorized representatives through your registered account in a secure way.

Step By Step Instructions Screenshot 04

Step 4: Find the Authorized representatives section

Scroll down to the “Authorized representatives” section.

Click “+ Add” to begin adding a new representative.

Step By Step Instructions Screenshot 05

Step 5: Start the authorization

Click “Start” under “Authorize a representative.”

You may see a short explanation before you continue. Read the section, then proceed to the next page. The tax agency may use this step to validate identity details as part of its security process.

Step By Step Instructions Screenshot 06

Step 6: Search for Canadian Benefits Association

When asked for the representative information, enter the following:

Representative name: Canadian Benefits Association
GroupID: GPF6SB

If the form asks for the representative’s RepID, business number, or GroupID, choose GroupID if that option is available and enter GPF6SB.

Click “Search.”

Step By Step Instructions Screenshot 07

Step 7: Confirm the representative

Confirm that Canadian Benefits Association appears in the search results.

Review the name carefully, then click “Next.”

Step By Step Instructions Screenshot 08

Step 8: Set the authorization details

Choose the following settings:

Authorization Level: Level 2
Online Access: Yes
Expiry Date: Does not expire

Level 2 access allows Canadian Benefits Association to help with your Disability Tax Credit paperwork, communicate with the tax agency, review relevant tax information, and assist with follow-up steps.

We recommend choosing “Does not expire” because claim processing times can vary. If the authorization expires before your file has been fully reviewed, it may delay the process.

Step By Step Instructions Screenshot 09

Step 9: Review and submit

Review all information on the confirmation page.

Make sure the representative is Canadian Benefits Association and the GroupID is GPF6SB.

Check the confirmation box, then click “Submit.”

Step By Step Instructions Screenshot 10

Step 10: Confirm completion with CBA

After you submit, you should see a confirmation screen stating that the authorization was successful.

Please let Canadian Benefits Association know once this step is complete so we can continue with your Disability Tax Credit paperwork.

If CBA submits the authorization request for you

Your representative may submit an authorization request through the tax agency’s representative portal, the secure service used by accountants, bookkeepers, organizations, and other representatives to request access to a client account.

If CBA submits the initial authorization request, you still need to confirm it.

For individual clients, sign in to your online tax account, select your Individual account, go to Profile, then choose Confirm pending authorizations in the Authorized representative section. Select Canadian Benefits Association, review the request, and confirm.

For a business account, select your Business account to access My Business Account. In the business account select Profile, go to Authorized representatives, choose Manage authorized representatives, then confirm pending authorizations. If you get an error message while adding your business number, contact the tax agency because your identity or business records may need to be updated.

You must confirm authorization requests within 10 business days. If you miss that window, the authorization request is cancelled and the representative has to submit a new request.

Alternative method: provide tax information

If you cannot confirm online, your representative may be able to use previously assessed tax information. This usually means details from a notice of assessment issued at least six months ago.

The representative enters that assessment information in the representative portal and submits the request. The tax agency may still contact you by phone to verify your identity and protect security. When the details match, this process is often faster than mailing forms.

Do not send your password to anyone. A legitimate representative should ask only for the required information needed to verify and submit the authorization.

Offline access by signed consent

If you cannot use your online tax account and cannot provide tax information, your representative may ask you to sign Form AUT-01. This lets the representative communicate with the tax agency by phone, mail, fax, or in person, but it does not provide online access.

The signed form must be sent to the correct tax centre within six months of the date you sign it.

What access level should you choose?

You can choose the level and scope of authorization. Level 1 is view-only access. Level 2 allows the representative to view and update information. Level 3 is delegated authority, generally used inside organizations.

For CBA’s Disability Tax Credit paperwork, Level 2 is usually the right choice because it allows us to communicate with the tax agency, review relevant tax information, and help with adjustments. You can limit access by program accounts or tax years if needed, but limiting access too much can slow the process.

You can revoke or change authorization later in your online tax account.

How long does it take to authorize a representative?

Online requests are usually faster than paper requests. A request submitted through My Business Account may be processed instantly. A request submitted through the representative portal is generally processed within a few business days, allowing a representative to obtain access once the authorization is accepted. A paper request can take several weeks.

If you can limit access by program accounts or tax years, for business files, including corporations, the level and scope should match the account access the representative actually needs. Timing also depends on whether the tax agency needs to verify the request, whether the required information matches the tax agency’s records, and whether the client confirms on time.

Ready to Get Started?

If you’re ready to add Canadian Benefits Association as your authorized representative and have us prepare your Disability Tax Credit paperwork, we’re here to help every step of the way. Just visit our Get Started form to begin. Our team will guide you through the authorization process and ensure everything is set up correctly so you can focus on what matters most. Start with a free chat. There is no obligation.

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